Frequently Asked Questions (FAQ)
1️⃣ What services does MindDresser offer?
MindDresser provides individual counselling sessions focused on emotional well-being, stress management, relationship concerns, self-awareness, and personal growth.
Sessions are guided using evidence-based approaches such as Cognitive Behaviour Therapy (CBT) and Interpersonal Therapy (IPT).
2️⃣ Is this therapy or medical treatment?
MindDresser provides counselling services for emotional support and personal development.
We do not provide psychiatric diagnosis, medical treatment, or medication.
If you require medical or emergency mental health care, please consult a qualified psychiatrist or contact emergency services.
3️⃣ How are sessions conducted?
Sessions are conducted online via secure video call.
Clients are requested to join from a quiet, private space with a stable internet connection.
4️⃣ Is the first session free?
We offer a complimentary 15-minute initial consultation to understand your concerns and determine how we can support you.
5️⃣ How long is each session?
A standard counselling session lasts approximately 45–60 minutes.
6️⃣ Are my sessions confidential?
Yes. All sessions are treated as confidential, except in situations involving risk of serious harm or legal obligations requiring disclosure.
7️⃣ What are the session charges?
• ₹699 – Single session
• ₹1799 – Three-session plan
Session fees must be paid in advance to confirm your booking post free introductory session call.
8️⃣ What is the cancellation policy?
If you need to reschedule or cancel a session, please inform us at least 24 hours in advance.
Cancellations made less than 24 hours before the scheduled session may not be eligible for rescheduling.
9️⃣ What is the refund policy?
Session fees are generally non-refundable once booked.
However:
• If cancellation is made 24 hours prior, the session may be rescheduled.
• In rare cases of technical issues from our side, an alternative slot will be offered.
• Refunds (if applicable) are reviewed on a case-by-case basis.
🔟 What if I miss my session?
If you do not attend the session without prior notice, it will be considered a no-show and may not be eligible for refund.
Requests for rescheduling in such cases may be reviewed on a case-by-case basis, at the discretion of the MindDresser team.
1️⃣1️⃣ How many sessions will I need?
The number of sessions varies depending on your goals and concerns. During the initial consultation, we can discuss a suitable plan.